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IT ACCOUNT MANAGER - H18685

Online from
12/18/2018

Location
Italia/Lombardia/Milano

The Company

 
Our client is a global full service provider of information technology and communications solutions. The company propose as a partner with customers to consult, design, manage and support business solutions. From strategic consulting to application and infrastructure solutions and services, The company has earned a strong reputation as a choice for leading international corporate.
Place of work: Milano
 

Role

Description:
The Account Manager will manage the big deal Outsourcing Projects, searching from new possibilities in big, medium and small client for all the Company Services. The main mission is to develop new big deal as outsourcing projects, with a focus on international big clients and on full outsourcing partnersihp projects.
Able to negotiate contract and upselling / cross selling opportunities within the best possible terms Accountable to ensure teams provide the service with the highest quality and guarantee its continuity as prescribed in the client contract. Solid background in selling complex services or cloud solutions to demanding B2B customers.
Responsible to maintain and develop relations between the business unit and any internal or external stakeholder at all times.

 

Responsibilities of the role:

  • P&L responsible. Maximize account profitability and continuous look for revenue generation opportunities and cost improvement actions.
  • Manage the budget, costs and forecasts and is accountable for driving changes that meet those forecasts within the assigned account.
  • Detect business opportunities in their existing account portfolio.
  • Ensure that the service meets the quality standards.
  • Be responsible for the development of the account and promote the process of continuous improvement.
  • Communicate all relevant information for their account to both internal and external stakeholders.
 

Requirements

Professional Requirements:

  • Extensive experience managing complex IT services on a local, regional or global basis.
  • Extensive experience growing and managing client relationships.
  • Minimum 3 years experience in account management with demonstrated excellence in financial control.
  • Demonstrable experience in an outsourcing, multi-shored environment.
  • Strong closing abiity, drive both existing customers and new business 
  • Expert in complex sales services selling. 
  • Enthusiasm, passion and self-motivation are critical skills needed to be successful in this role.

 

Personal Skills and Characteristics:

  • Fluent English speaker, additional European languages an asset.
  • Be able to work and contribute in a complex and fast moving environment.
  • Proactive in thinking and acting.
  • Strong internal and external customer orientation.
  • Very strong interpersonal skills and on working in teams.
  • Short term travel might be required.
 

Human Value is responsible for activities of Executive Search & Selection (Aut. Min. 7895/RS). Human Value guarantees equal opportunities (L. 903/77). Interested candidates, men and women, are invited to read the information about Privacy (art.13 of EU Regulation 2016/679) on www.humanvalue.it


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